How can we help you, its not what i got from

Last year i consolidated my debt with FNB. I have a loan i did the application in Maponya Mall where the gentleman assisted me very nice and advised me how much i will be saving if i consolidate my debt <br> . Later i received sms informing me that i am debited on the 17th of each month. I called the FNB to inform them that i don't get paid on the 17th but the 25 the lady i spoke to said to me that i must call back after January as i qualified for break in January and they will change the debit order date to the 25th i called AGAIN spoke to another lady she told me that they won't be able to change the debit order date to the 25 i sent a complaint via FNB website that they guy called and said they need a letter from my HR informed him that my HR administrator said that they don't have a letter confirming my pay date. They debited me on the 23 and debit order came back unpaid and they have changed for that. I need someone who is going to fix this mess. My salary went to the account on the 25th today like I have been saying NO ONE LISTENED and they Say HOW CAN WE HELP YOU