1 reviews | Active since Oct 2016
How can we help you.....errr I think not
<p>After moving my account to FNB, I have had one issue ontop of the other. Firstly i had no credit scoring, therefor could not apply for vehicle finance. So no i try get a credit card, errr you cant. Then a personal loan err not. However with First Rand Group, I qualify through Discovery. </p> <p> </p> <p><br />All i am trying to do now is consolidate my accounts and guess what errr no. You people take the money when the salary hits so there is no risk to you. I have Medical Aid with the Group, A 32 day call account, a Endowment policy, a personal loan. My cheque account is with you,I use FNB ensure, I have a smart device, a Discovery credit card. Once i qualified i was going to do vehicle ( the main purpose to get a credit scoring ) finance. However, I will now systematicalyl be closing all my accounts, i have never had a reversal on my cheque accoutn nor has been over drawn, and in the past years ago, I had a 30 000 personal loan which i paid up 1 year or two prior to its close date. FNB i have been nothing but true on every committment I have made. Im trying to make mty life easier. However I am now faced with moving every account. It may take awhile however i am due to earn an inheritance soon, but i will not invest that money with FNB. From day one the service has been beyond shocking, ive requested my address to be changed on my bank statement no less than four times, guess what it still isnt done. </p> <p> </p> <p><br />How can we help you is your slogan? I fear um you arent helping anyone</p>
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***
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Complaints Resolution
Daffnie Govender
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Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
It really does go from bad to worse with you people. I didnt request another loan yet, i get a message last night, also no follow up call, just cold harsh, system generated messages. I made a mistake joining FNB, as of today i start closing my accounts with FNB.
Systematically i will remove every account and even my mecical aid and investment accounts with RMB.... shocking
It really does go from bad to worse with you people. I didnt request another loan yet, i get a message last night, also no follow up call, just cold harsh, system generated messages. I made a mistake joining FNB, as of today i start closing my accounts with FNB.
Systematically i will remove every account and even my mecical aid and investment accounts with RMB.... shocking
