How Can We Help You

This is not a complaint per say. More a suggestion.<br> <br> Yes, the onus does reside with the client to inform themselves of bank charges. But it would have been helpful to have been told of the how much it would cost to deposit coins by the teller before we deposited the money and not after the transaction was completed.<br> <br> It is no fun trying to explain to a 5 year old that he made a loss on his fortysomething rand deposit, and was thus not able to purchase a toy he has been saving up for a while.