EL
Elmari L

1 reviews | Active since Jul 2016

25 Jan 2018, 11:34

How can we help you

For many years I am serving customers in different fields from a shop to a call centre. You claim that you are the Nr bank in South Africa .After years that I am with you I have experience the worst customer service in my life . Your call centre guys are the worst in the world .I am on the phone from 8 O’ clock this morning please go and pull your calls and show me wrong .NO , fnb how can I help you ,your service sucks .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jan 2018, 11:48
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***