RL
Ray-Stef Lamparter

1 reviews | Active since Oct 2017

13 Oct 2017, 13:38

How can we help you

I had a cashflow problem, I was trying to make a payment arrangement, the staff was rude, did not even try to help me. Now they transferred money without my permission from one account to another, this caused that I cannot do necessary payments!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Oct 2017, 15:32
Official

Hello Ray-Stef Lamparter,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)