SD
Shaun D

1 reviews | Active since Mar 2017

13 Mar 2017, 17:44

How can we help you

<p>I went today to deposit money at the atm at the branch when my phone battery died on me, before I could get the account number from whatsapp to make the deposit. The sales manager Anita Naidoo was so helpful in letting me charge my phone in her office to retrieve the account number.</p> <p>whilst the charging went on she was very informative about the banking products on offer from FNB for which I want to see tomorrow which one suits me best.</p> <p>Anita thanks for the friendly manner for helping me, the money was paid in time for the courier to leave . You really what a person expects when walking into a branch a sense feeling comfortable.</p> <p>keep it up</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Mar 2017, 08:59
Official

Good day Mr. Shaund01

Thank you for sending us your compliment regarding your positive service experience with the branch. We have logged a formal compliment with the following reference number: *** explaining the favourable service received by yourself from Anita Naidoo.

We are glad that your service experience has lived up to the standard of "How can we help you?"

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***