LH
Lizette H

1 reviews | Active since Jan 2015

30 Jan 2015, 11:56

HOW CAN WE HELP YOU ?

I've been a client off FNB for 15 years. Premier account holder, bond holder, and a professional. No bad payment history and a client of Wesbank. BUT FNB absolutely refuses to help me with a study loan for my daughter in her second year [URL Removed] accounting with three distinctions. According to them I can't afford the interest of R800 per month. No one will tell me why or how did they do their affordability calculations. I bought a new car 3 moth's ago with no problems, but now I can't afford a student loan ????? <br> HOW CAN WE HELP YOU ? Well it is simple,They can't !!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2015, 12:22
Official
Hello Lizettevh,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 614353.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)