HOW CAN WE HELP YOU?
<p>All good and well, put my story on Hellopeter and FNB were quick to respond but were unable to assist and are unable to show camera footage from the ATM where my money was ******. They wont even give camera footage to the Umbadsman - are you telling me that at 3 different venues not one ATM has camera footage. My way forward - I have now opened a case against FNB to get them to release this footage! I am tired of being ignored and after being with FNB for over 30 years this is absolutely discusting! Where are your morals? It would be safer to save money under your bed!</p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 984385
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 984385
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)