1 reviews | Active since May 2016

30 May 2016, 09:32

How Can We Help You

<p>I've never expected to actually be thinking about banking elsewhere. Its been 4 weeks and I still cant get my business account open. I've sent emails with all requested docs. only for them to tell me that someting is missing. when i give them that, they say that they need something else. So everytime i send a Document, 2 to 3 days to process sometimes more.</p> <p>Do you guys actually need us, or having us on our knees is just the way you like your customers. I cant go anywhere else because i have customers depositing monies already in it.</p> <p>Thank you for making banking so great</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 May 2016, 10:44
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 932263.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)