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Dear FNB,<br> <br> I have been trying to contact you and been speaking to your employees via Email correspondence with no positive conclusions. I am a Premier Banking Customer and have also tried to send messages through online banking. I owe money on my Credit Card and I am trying to pay it, however my cheque account is on hold so I cannot perform inter-account transfers to pay my credit card. This has been going on for way over 2 weeks that I have been asking you to take the account off hold. I keep being told told to come into the bank, however I keep explaining that I am not currently in South Africa so that is not a possibility! Now I am accruing negative interest because your staff is too *********** to react to a customers requests. Can someone please get on this ASAP as this is ridiculous.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 616686.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 616686.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one
