How can we help u? Bull****

I app**** for a credit card and it was approved. I received it and activated the card to find that there was no limit loaded on the card. I contacted the credit card department at FNB to inform them of the issue. After a week of struggling and receiving no feedback I called again and was advised that I needed to forward through the same documents that I had already sent.

Now I have to re- apply! For what?

I then logged a complaint about a week ago and informed them to cancell the card as I don't have time for this incompetence.

Now I find that I am being billed for the credit card facility even though I cannot use the card.

This is unacceptable. You people really do not care. I have spent hundreds of rands on phone calls with no result. I even went into FNB branches twice to try and sort this out.

I am getting very frustrated at the level of service I am getting. I switched from ABSA to FNB to save on cost but I have made a mistake as the service I received from ABSA was much better even though their cost are high.

To hell with all of you, I will make it my personal business to badmouth you every chance I get.

I am also closing my accounts with you. Your service sucks.