how can we help ourselfs

fnb fnb ....

i am trying to get vechle finace and now i am being rejected because of bad credit score and returned debit. which are mostly **** from fnb policies that we must sign up to to enjoy the so called free ebucs. they do not inform you of debit date or re debit dates they just take money for them selves anytime. the last time they took the debit order fee before the actual debit order and the payment returned now i am stuck because i bank with my record is refusing a assest finance and want to give me a loan with double the interest rate how conflicting they are fnb only serves to help them selves. then when they call they ask if i could please email them directly in future why should i so that your issues can be hidden. if you return to my complaint call more than once as i am at work. the branches are very busy alwasy true the month. not a particular branch but all