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rajan T
1 reviews | Active since Nov 2014
12 Sept 2019, 13:44
HOW CAN WE HELP IS BULL****-FNB
im a premier banker with Fnb and i deposit over R20k a month into my account-All debits go off this account including my R*** insurance policy i have with them.I have app**** many a time for credit with them but have been turned down everytime with excuses i have never heard ,theres no unpaids on my account,i am credit clear but still have their credit manager send computer generated messages.She is not allowed to talk to me and only answers emails.This is the most bul**** full bank i have dealt with.I believe that credit granted on racial basis and not on merit. How can we Help is buLl**** wrapped in FOIL..........
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Replies (2)
FNB (First National Bank)'s replyOfficial
12 Sept 2019, 14:42Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Sept 2019, 14:42
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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rajan T's updateReviewer Update
14 Sept 2019, 09:00good morning.I received a call from your resolutions person who i believe is trained to talk the same bul**** your computer speaks.if your computer does all the work ,why are there credit managers who still have a job.Theres no need for them,computers are doing their work.i received unsatisfactory answers from you robot and will keep on doing this writing as FNB seems to think or should i say your computer thinks i cannot be trusted.a certain bank employee grants a client R*** when he asks for 10% percent of that??? where is the justice???and still pays him interest on the money they loaned him.......i get a call from a bank on thursday asking if i need a loan-i declined as i dont need the money.All i wanted was a credit facility from FNB so that i can build a credit rating with them as i intend to purchase a R1.500000 home.My wife banks with STD bank and She has and overdraft of R70000-a credit card with R75k and she earns less than me.STD bank the way to go......Thy trust their clients......
rT
rajan T's update14 Sept 2019, 09:00
Reviewer Update
good morning.I received a call from your resolutions person who i believe is trained to talk the same bul**** your computer speaks.if your computer does all the work ,why are there credit managers who still have a job.Theres no need for them,computers are doing their work.i received unsatisfactory answers from you robot and will keep on doing this writing as FNB seems to think or should i say your computer thinks i cannot be trusted.a certain bank employee grants a client R*** when he asks for 10% percent of that??? where is the justice???and still pays him interest on the money they loaned him.......i get a call from a bank on thursday asking if i need a loan-i declined as i dont need the money.All i wanted was a credit facility from FNB so that i can build a credit rating with them as i intend to purchase a R1.500000 home.My wife banks with STD bank and She has and overdraft of R70000-a credit card with R75k and she earns less than me.STD bank the way to go......Thy trust their clients......