How can we give you a bad SERVICE

<p>I HAVE BEEN WITH THIS BANK FOR A WHILE NOW. MY CARD EXPIRED IN JANUARY 2017 AND IT TOOK FNB 2 MONTHS TO ISSUE ME WITH A NEW CARD AND IN ALL THAT TIME I WAS MADE TO SIT WITH N EMBARRASMENT OF MY PURCHASES BEING DECLINED AS IBWAS USING AN EXPIRED CARD. AFTER NUMEROUS CALLS TO THEIR CALL CENTER AND BEING MET WITH AN 'I DONT CARE ATITUDE' FROM THE CONSULTANTS WHO HAD EARLIER ANSWERED THE PHONE BUY SAYING 'HOW CAN WE HELP YOU' I EVENTUALLY GOT MY DEBIT CARD. THINKING THAT THE WORST WAS OVER, I AM NOW SHOCKED TO FIND THAT MY MONEY KEEPS ON VANISHING FROM MY ACCOUNT BECAUSE I AM CHARGED FOE USING ATMS FROM OTHER BANKS. I HAVE A CYCLE DATE AS MY SALARY GOES TO THIS ACCOUNT EVERY MONTH AND AS TO WHY I AM NOW BEING CHARGED ON DAILY BASIS ONLY FNB KNOWS AND ON ENQUIRING I WAS GIVEN DIFFERENT ANSWERS. ONE HAS TO WONDER WHERE THEY HAVE TO GET THEIR MONEY FROM IF YOU BANKING WITH FNB, THEIR ATMS ARE NO WHERE TO BE FOUND IN BLACK TOWNSHIPS AND IN CENTRAL JOHANNESBURG BECAUSE THOSE PLACES ARE FILTERED WITH BLACK PEOPLE AND IT IS A CONVINIENCE FOR THE TO CHARGE UNEXPLAINED AND HIGHER INTEREST TO THE BLACK NATION. Thank you very much FNB!!!!</p>