1 reviews | Active since Jun 2009
How can we f***you
My account was closed on the 11th of February and I never received a notification regarding closure of my account and this account was registered for my salary which is coming in on Tuesday. Went to the rosebank branch the manager failed to help me went to the dobsonville branch on Friday the manager told **** to me promising to help me on Saturday and she is not even available at the branch I need my account to be reopened as it's late to change payroll
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to Point of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to Point of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)