1 reviews | Active since Mar 2017
How can we cheat you???
<p>Saturday morning I approached the bank to withdraw the amount and was told by the teller the funds does not apear in my account. The bank called Credit card division as well as forex but the funds could not be traced. I received confirmation of the funds into my account and still have no logical explanation why? </p> <p> </p> <p>The funds were scheduled in time and to be app**** as scheduled on Saturday. Because the funds were not available I was forced to apply for a loan in my own capacity. This was successful but I am to pay the interests as well as admin fees. </p> <p> </p> <p>In short, my transfer is not reflecting in my account although I received notification. I'm forced to make a loan. They make money through charges raised on loan. </p> <p> </p> <p>Not only am I incapacitated through their action I have to pay them to rectify it. </p> <p>With millions of ZAR in FNB, I could not access the amount needed, I received sorry that's all we can do rather than "How can we help you" </p>
Good day Mr. CJANSEN310
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. CJANSEN310
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
