How can we avoid helping you
<p>Friday last week my account showed a 0 balance I sent an e-mail to complain about this , they responded with an e-mail to tell me someone would contact me in 24 hours , well as you can quess this has not happened and this is not the First time. Saturday I went on line and things seemed to be sorted again today my account shows 0 balance. I tried to phone in to complain was on the phone for 10 minutes without anyone answering. These sharks at FNB hide behind incompetant call centres. You are not first for me despite your advertsing promises.</p>
Good day Mr. richard-beatson
Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.
You will receive feedback in 24 to 48 working hours.
Thanks Regards
FNB Hello Peter Complaints resolution
(W): ***
E-mail: ***
Good day Mr. richard-beatson
Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.
You will receive feedback in 24 to 48 working hours.
Thanks Regards
FNB Hello Peter Complaints resolution
(W): ***
E-mail: ***