How can they NOT help you???!!!

As a new customer to FNB, I am not even here a month and already so upset with their service and just general everything! For three weeks now I have been trying to activate my banking profile online. I got this long message from Mosomane Moloto and after doing everything I now get errors saying it is being investigated! **** man!!! How damn hard is it to just activate my internet banking??? Obviously i submitted verified documents and was vetted in branch before getting my bank card! Just activate this **** instead of making me run up and down for nothing!!! So ****ing over this useless up and down!! My private banker Valencia Skosana is only ever interested in increasing my wealth portfolio! How about using your skills so I can ****ing transact you bunch of imbeciles! One more day of this and then I am done. Close my account and I will rather just stay with the ****tybank service i already have considering everyone in this industry are the same idiots, just call themselves different bank names!! Banking is meant to be getting more digital but these vintage processes and people are the reason you won’t have the future generation with you