kK
kosterriaan K

1 reviews | Active since Aug 2016

29 Oct 2018, 14:23

HOW CAN I HELP YOU. HOW ABOUT I WONT OPEN MY ACCOUNT WITH A BUNCH OF IDIOTS!!

I opened a NEW FNB PRESTIGE ACCOUNT 3 weeks ago and have had nothing but endless attitude, different stories , incorrect forms and processes, rude emails, nothing seems to be working or no one is working or know what they do. ALL THEY INTERESTED IS MY SALARY that gets paid into my account. SO MUCH FOR SERVICE , YOU SAY YOU WILL HELP ME AND MOVE MY DEBIT ORDERS... What a joke!! No where does it say it takes a month to switch your DEBIT ORDERS over, No where does it say you have to make a payment of R300 before you can use your FNB APP to load a beneficiary, No where did i say i get paid on the 25th but you expecting me to **** money out to make a deposit but you know i get paid on the last day of the month!! IM SO ANGRY WITH FNB. HOW CAN YOU HELP ME!! HOW ABOUT HOW CAN I HELP YOU BY NOT OPENING MY ACCOUNT AND MOVING MY BUSINESS OVER TO YOU! I HAVE CANCELLED MY ACCOUNT AND I HAVENT EVEN DEPOSITED MY FIRST SALARY INTO THIS AWARD WINNING BANK ACCOUNT!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Oct 2018, 15:39
Official

Good Day Riaan

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***