How can I help you

I switch may account over to FNB on the 15 June 2015. About a month later I went to the branch to request the \free"service to change all the debit orders. In September I realised everything still went of from the previous bank account. After a few complaints and emails it become clear the branch lost the paper work and I requested to redo it all again. In the meantime I pay penalty/reverse fees for all the debit orders. Pending on the cycle it takes a few weeks to change the details myself and I do not have those information"