How are you going to find me?

I app**** for a gold credit card at Eyethu Mall Orange Farms on Monday 26 January 2015 and gave all my supporting documents. The person assisting me said there is an old 083 mobile number appearing on my profile and I SPECIFICALLY TOLD THEM THE NUMBER DOES NOT EXIST ANYMORE and gave my current active 072 number to update. On Thursday 29 January 2015 I received sms on my correct number which said my application was successful and I will be contacted for card delivery arrangements. I waited and waited until I decided to contact their call centre today to find where the hold up is. The lady at the call centre checked and tells me the courier company has been trying to call me on the old non-existent number, the same one I told them to delete at the Orange Farms branch! This means the person who assisted me never updated my profile at all because the old number still appears. HOW WILL THEY FIND ME ON AN INACTIVE NUMBER? Good luck finding me on that number! I am shocked by this shabby treatment, especially as a new FNB customer. If I do not hear anything about my card delivery before the end of business day today please consider the deal off! I HATE UNPROFESSIONAL SERVICE WITH A PASSION