kK
khonzaphidlamini K

1 reviews | Active since Apr 2017

18 Apr 2017, 16:48

How about helping with bringing back my money!!

<p>So after a 1000 times explaining myself, repeating my story last Thursday i was told the reversal from the balancing team has been done and that today they will do the transfer to me. Then Tshepo Molapo calls me to say he has done the reversal the money will be in my account but still nothing. I don't understand why is this made a joke yazi because why must he call me to tell me he has done it when he knows he hasn't? </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Apr 2017, 10:20
Official

Good day Ms. angel zizelihledlamini

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***