NM
Nthabiseng M

1 reviews | Active since Nov 2013

30 Jan 2019, 13:34

HOUSING FINANCE PLEASE REMOVE ME FROM ITC & FORWARD ME THE CANCELLATION/WITHDRAWAL LETTER URGENTLY!!!

I had app**** and been approved for a bond with the back. I didn't accept the financing because I didn't go through with the purchase; however, that is besides the point - all I seek is that the bank sends me a cancellation/withdrawal letter from the bond as this is now negatively affecting me on the ITC as it is a reflection of something that is non-existent. I need this letter ASAP and holding on the line for 10mins+ isn't helping much either only to not be successfully assisted.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2019, 14:09
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards
Hello Peter Complaints Team
*** (option one)