1 reviews | Active since Jul 2015
Housing finance department
<p>Recently changed my bond to flexibond so that any monies I pay over and above will be available.</p> <p>I have enquired twice why the additional monies that has been paid is not showing as available on my statement. </p> <p>I have received no response on my email. </p> <p> </p>
Good Day Mr Stoltz,
Kindly be advised that I have logged a formal complaint for you please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Mr Stoltz,
Kindly be advised that I have logged a formal complaint for you please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)