1 reviews | Active since Mar 2015
Hospital claim
I was admitted on an emergency delivery where i lost my baby in the process and i phoned fnb for my hospital plan and was told i do not qualify as their maternity is 12 months probation,what exactly is an emergency with this policies y is it more queations when its time to pay.so am very dissapointed maybe i shoul cancell i am making them reach,what they were gonna pay me is not even half of what they are making
Hello Ntuxu,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello Ntuxu,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team