CM
Carol M

1 reviews | Active since Nov 2014

19 Oct 2021, 12:37

Horrific service

Yesterday I called to withdraw my Share saver and invested. I was kept holding for 10 minutes my airtime finish with no luck of speaking to anyone. I then opened my app chat and was told to email or call again even when I told the person that I held for 10 min. I then sent them and email yesterday and got an auto response. Good day,

Thank you for your e-mail. This is an automated response from FNB Share Investing.

A consultant will respond to your enquiry within 48 hours. Kindly note this does not include weekends or public holidays.

Please feel free to contact us on 0860 SHARES (742 737) or if you are dialling international on +***3

Thank you for your continued support.

Warm Regards, FNB Share Investing

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Replies (1)
CM
Carol M's update19 Oct 2021, 15:58
Reviewer Update
Have received 2 sms'es and email to say a consultant will contact me still waiting