1 reviews | Active since Nov 2017
horrific service!
I have had my stipend released on friday. This is a large sum of money! I have then been called by some agent saying that I have to declare that amount for tax purposes and they will assist me where needed. I have also been informed that I am in arrears. now the problem is I still HAVE not received my money! I have people to pay! and things to do! I am at the verge of changing banks because the service level is rediculous! i have now again been called and informed that they have lost my documents, and will be calling me back. I WANT THIS RESOLVED TODAY!!
Hello Andre-roux1,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Andre-roux1,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)