Horribly Shocking Service - Rachel Selebi

<p>I received an account number from someone whi is in Lesotho and was under an impression that the account number is for FNB in Lesotho since I do not know the difference. I went into an FNB Branch at Evaton Mall to make a deposit since I was told that deposits for FNB Lesotho are made inside a Branch. After waiting for over 30 minutes in a que which was moving at a snail pace I was told by the Teller Rachel Selebi that i need to go que outside at the ATM since she won't be able to assist me with an SA FNB Account number. She very rudely ignored me when and took a phone call when i tried to explain to her that I have been standing in a que for too long and it's not fair that I have to go que again outside. She very rudely responded that i must go look for someone called Kgopotso outside at the ATM's. I pleaded with her to assist me since i'm on lunch and my time has gone by, she just chose to ignore me just like that. I went outside to find another long que and discovered that I was sent to a security guard who is employed by Coin Security Service AND NOT FNB! Is this how FNB treats it's clients who bank with tem or is it because I do not bank with them that i'm being treated like trash and subjected to 2 ques(1 short moving very slow & 1 very long with no sign of FB employee assisting clients) in one day???</p>