Horrible Staff

I called in on Wednesday (07/08/2019) to the International department requesting my account to be enabled for international transactions as I was going to Botswana. I spoke to someone who went by the name of Thabang. As I was explaining the above he rudely intereuppted me stating I am beating around the bush. My response to him was not tpo be rude as I was giving him context to be sure I get the assistance I want. He again aggressively responded and when I asked him to confirm his name again he hung up the phone. Your staff is beyond rude and have a disgusting attitude. I called in again and spoke to a lady by then name of Amanda who assisted me but said the conversation was not logged on the system.