Horrible service received at FNB Kwaggafontein

Today as Representative of Eggsellent by lebo went to First National Bank at Kwaggafontein ( Kwagga mall) Our company purchased a Speed point Machine on the 09/09/2025, we have been awaiting feedback on the delivery of the machine, since its in high demand, the level of unprofessionalism we received in that branch was distasteful, The Lady Named Zanele's attitude was just appalling towards us and Kgomotso Branch manager very horrible people skills. Their Business Banker also does not value clients. Even when we threatened to close the account no show of remorse or corrective measures, FNB please tell us is this your standard.