Horrible service (or non service) of bankcard.

This courier company (CCD) is suppose to deliver my FNB credit card. I keep calling their number ***, and the staff just keeps saying hello, hello, like no one can hear me.

I am beyond frustrated. Now I was informed they attempted delivery, but they did not even go to the right address.

Horrible service. How am I suppose to arrange delivery and no one can take my call? And FNB is no help. The chatbot keeps timing out.

Tried calling customer service and but could not reach a human.

FNB, you use to be the best? What happened to you? Why am I waiting a week for a bankcard? And in the interim, I cannot access the account? When did that become a thing?!?

Very disappointed.