1 reviews | Active since Aug 2021
Horrible Service from the Premier Suite
<p>FNB advertises the Premier Suite as this amazing team of bankers always available to assist which is not the case.</p> <p>Fistly today at 11:50 am an automated message says our lines have closed early and hangs up.</p> <p>I mail my Premier Banker i get a reply 2 to 3 days later and not with out a mail from me asking for a follow up, absoloutely usless team of bankers, i will be moving my accounts soon</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)