1 reviews | Active since Nov 2016
Horrible service from the FOREX department!
I have a FOREX Global FNB account. Today i received my salary into my account and for some reason i by accident clicked reject instead of accept. Ive asked my branch multiple times to automatically accept. I phoned in immediately and they told me that the funds will only be available in one business day, however the funds was just available. I have bill to be paid, just as FNB declined a card i qualified for today because there was not enough funds in the account! Just like they want their money, I need my money. I WILL CHANGE TO ANOTHER BANK AS THIS IS NOT A BANK THAT WANT TO PROACTIVELY HELP THEIR CLIENTS. I get R100K+ a month and clearly they don't care at all. Like i explained to the forex consultant, I stay with a bank that assist and help me if they dont i let them go just like i let ABSA go in COVID times. If my funds is not cleared by 4pm I will close my account and find another bank that wants my money!
