YH
Yusuf H
1 reviews | Active since Nov 2014
25 Aug 2020, 16:24
Horrible Service from FNB to FNB Private Clients Customer - Manager avoiding contacting me
Horrible service from FNB. My account was not debited due to a system error of some sort. I cannot make phonecalls or send sms's on my FNB sim card for whatever reason. They promised that it would take an hour to resolve it has been 5 hours and it still has not been resolved. I have dealt with 4 different consultants; Among them is Tshireletso Motsemme & Nosiphiwe biyela. All consultants have emailed Michelle Padayachee to call me back as a matter of urgency but the *********** Michelle is yet to call me after several attempts of getting hold of her.
I am truly frustrated and have no option but to go viral on social media about the putrid service I am receiving as a private client of FNB
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Yusuf H's updateReviewer Update
25 Aug 2020, 16:38I have now been told that an Alvira is meant to contact me. A useless team leader by the name of Romenchea Muller has refused to assist and just told me to wait indefinitely. Her team members are rude and the service is appalling
YH
Yusuf H's update25 Aug 2020, 16:38
Reviewer Update
I have now been told that an Alvira is meant to contact me. A useless team leader by the name of Romenchea Muller has refused to assist and just told me to wait indefinitely. Her team members are rude and the service is appalling
