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Yusuf H

1 reviews | Active since Nov 2014

25 Aug 2020, 16:24

Horrible Service from FNB to FNB Private Clients Customer - Manager avoiding contacting me

Horrible service from FNB. My account was not debited due to a system error of some sort. I cannot make phonecalls or send sms's on my FNB sim card for whatever reason. They promised that it would take an hour to resolve it has been 5 hours and it still has not been resolved. I have dealt with 4 different consultants; Among them is Tshireletso Motsemme & Nosiphiwe biyela. All consultants have emailed Michelle Padayachee to call me back as a matter of urgency but the *********** Michelle is yet to call me after several attempts of getting hold of her.

I am truly frustrated and have no option but to go viral on social media about the putrid service I am receiving as a private client of FNB

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Replies (1)
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Yusuf H's update25 Aug 2020, 16:38
Reviewer Update
I have now been told that an Alvira is meant to contact me. A useless team leader by the name of Romenchea Muller has refused to assist and just told me to wait indefinitely. Her team members are rude and the service is appalling