CL
Chris L

1 reviews | Active since Jan 2017

19 Mar 2018, 14:48

Horrible service from FNB private clients and investments/shares platform

Probably the worst service I have ever received from FNB. I honestly thought as private client I would at least be respected. Thank you Michael Harrington (FNB shares and investments) for providing me an option/advising me to donate my shares in order to enable me to close the worst trading platform/account I have ever encountered. Who has time to place 100 sell orders a day, really??

And then, Ho long shall I wait for a property valuation? Is 2 months without an apply ok?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Mar 2018, 15:43
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***