RM
Riyakshi M
1 reviews | Active since Jan 2019
07 Jan 2019, 11:04
Horrible Service from FNB Credit Card divisions.
I am really frustrated. Please follow the events that have lead to this email.
I needed a credit limit increase. I assumed taking up the offer of a Premier Credit Card would allow me to also up my limit but it did not.
I then app**** for a credit limit increase on my Gold Credit Card which was approved.
I then informed FNB I would not need the Premier Credit Card as I had got the increase on the Gold Credit Card.
I have a reference of Rw ********** 3544. Could someone please help before I am blacklisted.
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
08 Jan 2019, 10:00Good Day Riyakshi Mothilall
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We've noted that you were contacted and being assisted on complaint ref no ***, you'll be contacted for resolution once concluded.
Regards
Hello Peter Team
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We've noted that you were contacted and being assisted on complaint ref no ***, you'll be contacted for resolution once concluded.
Regards
Hello Peter Team
FNB (First National Bank)'s reply08 Jan 2019, 10:00
Official
Good Day Riyakshi Mothilall
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We've noted that you were contacted and being assisted on complaint ref no ***, you'll be contacted for resolution once concluded.
Regards
Hello Peter Team
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We've noted that you were contacted and being assisted on complaint ref no ***, you'll be contacted for resolution once concluded.
Regards
Hello Peter Team
RM
Riyakshi M's updateReviewer Update
08 Jan 2019, 15:50Hi
I was contacted by an agent yesterday and told that they would sort it out and call me in the morning. But no one has contact me yet. Very disappointing.
RM
Riyakshi M's update08 Jan 2019, 15:50
Reviewer Update
Hi
I was contacted by an agent yesterday and told that they would sort it out and call me in the morning. But no one has contact me yet. Very disappointing.
RM
Riyakshi M's updateReviewer Update
09 Jan 2019, 11:08Hi
Has there been any progress it has been 48 Hours and no joy.
RM
Riyakshi M's update09 Jan 2019, 11:08
Reviewer Update
Hi
Has there been any progress it has been 48 Hours and no joy.