GN
Gugulethu N
1 reviews | Active since Jun 2018
25 Jan 2019, 13:35
Horrible service! For such ridiculously high bank charges, you guys can do better
I have been on the line with FNB hours now but nobody has been able to assist me, they keep transferring me back to where I started. It is really simple< I made 3 payments into the same account, 2 payments reflected hours ago and the 1 payment is still outstanding. I just want to know what the hold up is and where the hell is my money. What is so difficult here?
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FNB (First National Bank)'s replyOfficial
25 Jan 2019, 14:13Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply25 Jan 2019, 14:13
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)