Horrible Service

I am honestly disgruntled and disturbed by the lack of urgency and horrible customer service I have recieved from fnb. I am a victim of ***** on my bank account and to this date I have not received feedback or any light in regards to the investigation FNB is doing. I constantly follow up yet all I am told by their customer service that they will call me back and to this day I am still waiting!!

I have been a loyal FNB customer for long and the treatment I am receiving is honestly the worst service I have had in my life!! I mean when the ***** was happening. I tried to report the issue but the system was offline? Make it make sense!!

I called in on the 28th to report a ***** case they told me the systems are down , I went into two different branches they told me the systems are down they can't do anything to help me , I have been calling in everyday for the past 2 weeks to find out if there is any feedback on my case however they keep saying there is no feedback and they will rather call me , I will go on every social media platform and #CancelFNB , how is one supposed to survive knowing everything you worked hard for has been taken from you and FNB is supposed to be a very secure bank however I advise you to run away from FNB #CancelFNB