TM
Tessa M

1 reviews | Active since Mar 2009

31 Oct 2017, 15:32

Horrible Service by the Tellers!!!!!!

I had the most horrible service from your greenacres branch in port elizabeth by 2 different tellers in a space of 5 days. Yolanda and Noluthando, I don't understand how on earth they were just put in the customer service position to deal with customers.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2017, 15:48
Official

Hello Angeltt ,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)