TC
Thembeka C
1 reviews | Active since Sept 2016
04 Sept 2025, 08:19
Horrible service
I submitted a dispute form and was told to reach out to company and once they have agreed to refund me, I should send proof to FNB so you can refund me. I have done all that but no one is responding or acknowledging. FNB has now gone silent. Can I please be refunded and have my account closed.
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Thembeka C's updateReviewer Update
06 Sept 2025, 09:15Good day
I am still waiting for feedback. I went to your branch in Thohoyandou today and was assisted by Desma. Horrible attitude, couldn’t assist much but gave me attitude. More reason why I need to leave FNB. Had to call and was assisted by Karabo who was very professional. I need feedback regarding this matter. I can’t do what Desma said I should do which is to always follow up till I get my money back. That isn’t professional at all.
I am still waiting for feedback. I went to your branch in Thohoyandou today and was assisted by Desma. Horrible attitude, couldn’t assist much but gave me attitude. More reason why I need to leave FNB. Had to call and was assisted by Karabo who was very professional. I need feedback regarding this matter. I can’t do what Desma said I should do which is to always follow up till I get my money back. That isn’t professional at all.
TC
Thembeka C's update06 Sept 2025, 09:15
Reviewer Update
Good day
I am still waiting for feedback. I went to your branch in Thohoyandou today and was assisted by Desma. Horrible attitude, couldn’t assist much but gave me attitude. More reason why I need to leave FNB. Had to call and was assisted by Karabo who was very professional. I need feedback regarding this matter. I can’t do what Desma said I should do which is to always follow up till I get my money back. That isn’t professional at all.
I am still waiting for feedback. I went to your branch in Thohoyandou today and was assisted by Desma. Horrible attitude, couldn’t assist much but gave me attitude. More reason why I need to leave FNB. Had to call and was assisted by Karabo who was very professional. I need feedback regarding this matter. I can’t do what Desma said I should do which is to always follow up till I get my money back. That isn’t professional at all.