Horrible service and toxic bank

On Saturday I made a decision to let go of this horrible bank and move my salary to Nedbank. They called to **** to me that they resolved the issue of my financial records since it was affected in 2016 but when I apply for loan consolidation they declined me. So I ask my self what if I apply for bigger loans like car and home loans will I be dealing with this issues running to the bank, trying to use FNB horrible online chat or calling the bank with the poor consultants that treat you like you are annoying. Well to can’t the long story short. Nedbank came to the rescue. Their service is out of this world. They offered to help me with a small process. Stress free. So good bye FNB I must say it felt so good to live this bank after 11 years. More like ending that abusive and toxic relationship for pure and loving relationship.