SD
Sbonelo D

1 reviews | Active since May 2014

26 Sept 2016, 13:40

Horrible service and failure to uphold TCF principle

<p>Worst service ever from the Premier Account suite. And they are making it impossible to downgrade my account. Incorrectly charging me. Horrible service.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Sept 2016, 14:36
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)