Horrible service and disorganised

I have been trying to unblock my accounts for the past two weeks; I ordered a card to be delivered to the branch, it took them seven weeks, which meant I did not have access to my money, and now that I collected the card, my online banking is still blocked. The e-wallet I have sent is still blocked after numerous attempts to request it be unblocked; I have been sent from pillar to post. Regarding my online banking, I have been told to go back to their branch to activate it; I was there yesterday; it took them a 60min waiting period to give me the card. I am frustrated would love to move all my accounts from them.