SB
Simon B

1 reviews | Active since Oct 2013

25 Jul 2025, 18:32

HORRIBLE SERVICE AND CRAZY FEES

More than 12 days to downgrade an account, unable to justify charging prorata fees while they downgrade.... Email stating request completion within 24-48 hours. No communication. Downgraded from private to Aspire because there is zero point to paying R625 a month for extremely poor service. Fnb has really become one of the worst banks.

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Replies (1)
SB
Simon B's update26 Jul 2025, 19:53
Reviewer Update
Responds privately with a complaint being registered..... as previous complaints... However no resolution.