1 reviews | Active since Jul 2019
horrible service
Good Day Trust you are well I have been to your Westville branch today to close my accounts and open a new one your consultant rudy Pillay assisted me I asked him about the zero account and the fees he told me what does it say on the pamphlet and don't waste your time it's limited I said nothing then when I asked if I need to do anything else about the account anything to sign he did a hand gesture for me to leave and then said no nothing, I have been with fnb for 5 years now and to be given this kind of service is unacceptable if he has an issue with me then he should not have helped me as I don't even know who he is. I wanted to open a new account with low fees and I even brought a friend who wants to change his bank so I said let us go to and they are the best I have been with them for 5 years and always received the best service they don't judge you from the money you have they treat all with the same respect even though he is a multi-millionaire after I told him what happened he left with me and said he rather go to another bank because that guy doesn't deserve to be in customer service.
