1 reviews | Active since Sept 2024
Horrible service
I am a small business owner. FNB has placed my account on hold _ blocked my account for alleged *****. FNB had not communicated with me as to which transaction they suspect *****. I received no communication at all from fnb. I had to phone to find why is my account blocked.
I have sent an email to communicate with me so that we can solve the issue urgently as I have suppliers and staff to pay today. But getting bo response.
I have sent an email to the below but just getting ignored ***; ***: ***: ***
I recently moved from Capitec to FNB thinking service will be better in fact the service is 1000 times worst.
Useless and pathetic. My kids won't have anything to eat be cause my money is frozen
Name: Froleen Marufu
ID Number: *** 182
Email: ***
Account Number: ***
I have a a ref - FNB case ref:***
Responded for an update butno response
I have a a ref - FNB case ref:***
Responded for an update butno response
Please cannyiu guys drop me an email to give me an update
Please cannyiu guys drop me an email to give me an update
Please it is more then 2 weeks now
Please it is more then 2 weeks now
***
***** Analyst
Chief Risk Office,
FNB Commercial ***** Risk
Sophy has confirmed via email that my account is now active but I still get account Frozen error. I have responded to Sophy but getting no reply
***
***** Analyst
Chief Risk Office,
FNB Commercial ***** Risk
Sophy has confirmed via email that my account is now active but I still get account Frozen error. I have responded to Sophy but getting no reply
