Horrible service

I went to N1 City Branch yesterday, Friday the 18th around 16:32 as a follow up for the bad service received by one of their consultant 2 weeks ago when opening a business account...

The manager had called me after I posted here, I believe his name is Mr February, we spoke and he advised me to come to the branch so they fix my business profile but I could not make it on that specific day

Decided to go in yesterday and the service I got was horrible, when I entered the lady asked why I was there, her name is Sisanda or something along those lines, I relayed the story of my visit and asked to see the manager himself or the names he had given me being Liezel and Sarah, none of those people came

The Sisanda lady was walking the floor she kept going to the room and asking me to relay the message again as they want to know why I was there, and yet no-one came...

I sat there from 4:35 And staff members were walking out with bags, going home one by one and not even one asked me why I was waiting there and eventually 20 minutes later I walked out, still never got help from any of the names and the manager never came out

I don't want any help this time, FNB please close all my bank cards opened, I can't be dealing with such unprofessionalism and trust that my money would be safe, dololo customer service

I will make sure N1 City Branch closes if they don't want to work because why are they still opening doors? Please do not call me as there is no need to