wW
wimmas W
1 reviews | Active since Aug 2017
29 Oct 2019, 09:44
Horrible service
I logged a ***** case over two months ago, everytime I phone to follow up I get transferred 5 time, or there is just no answer, I was told it will take to longer than two weeks to resolve the case.
Really bad service from FNB.
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Replies (1)
FNB (First National Bank)'s replyOfficial
29 Oct 2019, 11:15Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply29 Oct 2019, 11:15
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***