Horrible service.

Absolutely appalling service from FNB Business Banking. What should have been a straightforward process has turned into an incredibly frustrating experience, from emails that never arrive to being passed from one department to another without any meaningful resolution. I also received an incorrect business email address to send documents to.

The level of inefficiency and lack of communication is extremely disappointing and has genuinely made me reconsider my decision to bank with FNB.

10/10 would not recommend. It is difficult to believe how unnecessarily frustrating and upsetting they have made what should be a simple banking experience.