1 reviews | Active since Mar 2015
Horrible Service
<p>My business partners and I have been trying to set up a business account through FNB and the feedback has been horrible. For example; you ask a specific question via email and you get sent the same "automated email" over and over again. The only time the FNB team responds is when you send a message to the "Complaints" unit. Alas, the least said the soonest mended!</p> <p> </p> <p>One must be asheamed of being a Firstrand shareholder. One can only wish that banks such as Capitec offer business accounts!</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Naomi Petersen
*** (option one)
